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Personel Training

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"…training for a lifetime, that is the competitive advantage!"

Alpha Plan Consultants is a company with high expertise in up to date training programs and human resources development. Addressing entrepreneurs and executives who wish to acquire tangible results, our experienced consultants apply strategic development and personnel training.

Through studying the market needs and evaluating each company's and organization's strengths, Alpha Plan Consultantshas designed the Alpha Plan Trainings.

TRAINING SUBJECTS(click for details)

MANAGEMENT

Benchmarking

Occupational Behavior Analysis

Choosing the right candidate

Business Plan

Customer Behavior Analysis

Business Strategy in Practice

Business Process Management

Management and Analysis of Competitive Strategy

Leadership

Category Management

Personnel Performance Evaluation Process

Definition and Description of Duties Responsibilities

Change Management

Supplier Assessment and Selection

Recording Requirements of Contract Notices

Crisis Management

Principles of Management

Decision Making

Franchising

Service Quality Improvement

Media Organization and Management

Logistics Management Secretary as Management Executive Quality of service
Supplies Management Negotiation Strategic Management
Managing Stress Dealing with Suppliers Strategic Planning and Programming
Project Management Vendor Management Techniques for Participation in the Selection Interview
Time Management Human Resource Management Motivation
Direct Product Profitability Total Quality Managment  

MARKETING

Direct Marketing and Sales Promotion Public Relations
Marketing-Trends-Market Conditions Advertising & Marketing
Marketing-Trends-Market Conditions Advanced Managing Corporate Image
Marketing Plan Exhibition Marketing
Marketing Services European Legislation and Public Relations
Retail Marketing Consumer Marketing
TeleMarketing Marketing Organization and Management
Market Research Strategic Marketing
Principles of Marketing Consumer Behavior
Industrial Marketing Market Segmentation

SALES

Area Management Sales Legal Issues
Key Account Manager Sales Organization and Management
Merchandising Social Style-based Sales
Competitive Negotiation Workshops Sales Statistics
Sales Management Workshops Negotiating Techniques
Sales Analysis and Development based on Purchasing Styles Presentations Techniques
Customer Management Sales Techniques
Customer Service Handling Objections and Complaints

COMMUNICATION

Emergency Response Calls Management Non-Verbal Communication - Body Language
Complaints Handling Emotional Intelligence
Corporate Intercommunications Transactional Analysis
Rules for Communication Techniques Call Center

FINANCIAL

Activity Based Costing Budget Department Creation
Analysis of Balance Sheet and Income Statement International Accounting Standards
Stocking-Costing Code of Books and Records(KBS)
Basic Economic Concepts Pricing-Credit Recovery

CORPORATE EXPERIENTIAL TRAINING

Conflict Management Working in Groups
Creative thinking in problem solving Group Behavior and Collaboration

HYGIENE & SAFETY

First Aid ISO Audit
Principles of Occupational Health and Safety in the Workplace Safety Rules
Principles of Food Hygiene and Safety Fire safety

INFORMATION SYSTEMS

Access Word
Excel Basic Computer Concepts
Internet-Outlook Introduction to MS Office
PowerPoint  

HOSPITALITY MANAGEMENT

Marketing - Sales of hotel services Customer service - Quality Service
Housekeeping Operating Principles Operation of Reservations Department
Principles of Food Sections Operation Operation of Reception

The cost of these Training Programs can be integrated in funding programs of OAED (0,45%) ,while companies that did not carry out any of these programs or did not strain the resources of these programs for the year of 2020, they still can transfer and use the relevant amount in the year of 2021.

 

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Alpha Plan can provide:

  • Instructors
  • Notes - Educational Material
  • Seminar Reviews
  • Educational aids (Projector, projection screen, table, etc.)
  • Secretarial support for the submission of applications to the program LAEK 0.45%
  • Certificate of Attendance

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Training Hours

2003:

840 hours50%

2004:

1637 hours96%

2005:

1666 hours98%

2006:

1300 hours76%

2007:

1250 hours73%

2008:

1667 hours98%

2009:

1400 hours82%

2010:

967 hours57%

2011:

939 hours55%

2012:

1412 hours83%

2013:

1359 hours80%

2014:

1467 hours86%

2015:

1259 hours74%

2016:

1210 hours71%

2017:

944 hours60%

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