QUALITY MANAGEMENT SYSTEM ELOT EN ISO 9001:2008

MEANING AND SCOPE:
Quality is:

  • The perception of customer needs.
  • The control of trade – the production process.
  • The monitoring of important parameters.
  • Continuous improvement of product offerings – services

To ELOT EN ISO 9001: 2008 is the standard by which underpin the development and implementation of a quality management system. Sets out the general framework required by the company to provide an acceptable product or service.

The quality management system according to ELOT EN ISO 9001: 2008 can be applied to any business and be part of the action for growth.

EXPECTED BENEFITS:

  • Evaluation and quality control of products – services.
  • Continuous improvement and consistent quality products – services.
  • Modernization and better organization of the business.
  • Competitive advantage in the market, participation in new markets and competitions
  • Establishing customer loyalty.

METHODOLOGY FOR DEVELOPING THE SYSTEM:

  • Presentation of the status quo – Definition plan – Create Group ISO 9001:2008
  • Data Collection Products – Services
  • Establish procedures for documentation and verification of system
  • Write job descriptions, work instructions, forms, specifications, quality manual
  • Documentation and recording quality policy objectives
  • Quality Home Inspections
  • Certification system according to ELOT EN ISO 9001:2008 by an independent certification body (power license for 3 years, an assessment by the organization and renewed every year)
  • Corrective action after certification
  • System Monitor

REASONS TO ADOPT THE QUALITY MANAGEMENT SYSTEM ELOT EN ISO 9001: 2008

  1. Pressures from the external business environment, eg:
    • Strategy and action of competition.
    • Requirements and needs of suppliers and customers.
  2. Internal needs, eg:
    • Problems of quality and organization.
    • Improving the organizational structure for the effective administration of quality.
  3. Business Strategy, eg:
    • Any competitive advantage through effective communication of quality products – service and ensuring customer requirements.

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